Questions we get before the call.

Management starts at R12,000 a month and is agreed as a fixed number before we start. Ad spend is separate, paid by you directly to Meta, Google and OpenAI, with a minimum of R10,000 a month. We never charge a percentage of spend.

Meta (Facebook and Instagram), Google (Search, Shopping, Performance Max) and OpenAI advertising inside ChatGPT. Most accounts run Meta and Google together; OpenAI is added as a third engine once the first two are profitable.

Yes. A launch is fine; a launch without a budget is not. If you can cover the fee and at least R10,000 a month in ad spend from month one, apply and we will tell you what the first 90 days look like.

Tracking, feeds and structure are fixed in week one. Most accounts show a clear improvement in cost per purchase inside 30 days and a scaling step inside 60. The case studies show the before and after over three to six months.

Always. Accounts, pixels, feeds and audiences sit in your Business Manager and Google accounts. We are granted access, we never hold the keys.

Fast approvals on creative and offers, honest margin numbers so we can optimise for profit, and someone who answers leads or ships orders quickly. Everything else we handle.

R10,000 a month, paid by you directly to the platforms. Below that, Meta and Google do not generate enough conversions to learn from and we do not have enough data to make decisions.

No. Ad spend is always paid by you on your own card, directly to Meta, Google and OpenAI. You see every cent in the platform.

We look at your ad accounts and your site live, tell you what is broken and what it will take to grow, and give you a straight yes or no on whether we can do it. Thirty minutes, no deck.

A short weekly message with spend, revenue, return, new-customer share and the one thing we changed. A monthly review of strategy and budget. Live dashboards if you want them.

Yes, before any budget goes up. Conversions API, pixel deduplication, consent mode, Merchant Center feeds and Google enhanced conversions are part of the first week on every account.

Yes, and apps and brands. It is not what this site is for; if you need it, email info@herodigital.co.za and we will quote it separately.

Because running an account properly takes the hours of a senior person every week: creative, feed, tracking, bids, reporting, and the thinking in between. Below that number an agency is either automating or ignoring your account.

No. The first week of tracking, feed and structure work is part of the first month.

Yes, a short one. Every client signs an initial six-month term, because that is how long it takes to fix tracking, test creative properly and scale through at least one seasonal cycle. After six months it runs month to month with 30 days’ notice.